Welcome to Rite Care Pharmacy (“Rite Care Pharmacy,” “we,” “our,” or “us”). We are committed to protecting your privacy and maintaining the confidentiality of the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, contact our pharmacy, submit an online form, request a prescription refill or transfer, register as a new patient, or otherwise interact with our services.
By using our website, you acknowledge that you have read this Privacy Policy. If you do not agree with this policy, please discontinue use of the website.
This Privacy Policy applies to information collected through our website and related online interactions. It does not replace any separate Notice of Privacy Practices that may apply to protected health information under applicable healthcare privacy laws.
Depending on how you interact with Rite Care Pharmacy, we may collect the following categories of information.
We may collect personal information that you voluntarily provide, including:
If you use prescription refill, prescription transfer, new patient registration, or other pharmacy-related services, we may collect information necessary to process your request, such as:
Health-related information is treated with appropriate confidentiality and handled in accordance with applicable laws and our relevant privacy practices.
Please do not submit unnecessary sensitive health information through a general website contact form. Where available, use the pharmacy’s designated secure patient communication or prescription service.
When you visit our website, certain technical information may be collected automatically, depending on the website’s configuration. This may include:
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve performance.
Some cookies may be provided by third-party services integrated into the website. You can manage cookies through your browser settings and, where provided, our website’s cookie preferences. Disabling certain cookies may affect website functionality.
We may use the information we collect for the following purposes:
We will not use personal information for purposes materially different from those described in this policy without providing additional notice or obtaining consent when required by law.
Rite Care Pharmacy does not sell your personal information in exchange for money. We may disclose information in the following circumstances, subject to applicable law and any additional protections required for health information.
When appropriate and legally permitted, information may be shared with healthcare professionals, prescribing providers, other pharmacies, insurance providers, pharmacy benefit administrators, or other parties involved in providing or coordinating your care or processing payment.
We may use trusted service providers to support website hosting, information technology, communications, security, form processing, and other business operations. These providers may access information only as necessary to perform their services and subject to applicable contractual and legal obligations.
Where required, service providers handling protected health information on our behalf must meet applicable privacy and security requirements.
We may disclose information when required by law, court order, legal process, or applicable regulatory requirements, or when disclosure is otherwise legally permitted.
We may disclose information when reasonably necessary to investigate suspected fraud, address security incidents, protect individuals from harm, enforce our legal rights, or protect the security of our website and services, consistent with applicable law.
If our business is involved in a merger, acquisition, restructuring, or transfer of assets, information may be transferred as part of that transaction, subject to applicable legal and privacy requirements.
Rite Care Pharmacy recognizes that prescription and health-related information is sensitive and should be handled carefully.
To the extent Rite Care Pharmacy is subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), we handle protected health information in accordance with applicable HIPAA requirements and our separate Notice of Privacy Practices.
Depending on the circumstances, HIPAA may govern how protected health information is used and disclosed, how it is safeguarded, and what rights individuals have regarding that information.
This website Privacy Policy is not a substitute for a HIPAA Notice of Privacy Practices. If you are a patient and would like information about your rights concerning protected health information, please contact our pharmacy and request the applicable Notice of Privacy Practices.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These safeguards may include access controls, security procedures, system monitoring, and appropriate protections for information handled by service providers.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.
Please avoid sending sensitive medical or financial information through unsecured email or general website forms unless the communication method has been specifically approved for that purpose.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide requested services, maintain business and pharmacy records, resolve disputes, meet legal and regulatory obligations, and enforce our agreements.
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable healthcare recordkeeping requirements.
When information is no longer required, we will take reasonable steps to delete it, securely dispose of it, or de-identify it where appropriate and permitted by law.
Depending on your location, the nature of the information, and applicable law, you may have rights or choices regarding your personal information.
These may include:
Some requests may be limited by legal, healthcare, pharmacy recordkeeping, security, or other regulatory requirements.
If you are requesting access to, correction of, or information about protected health information, additional procedures may apply. We may need to verify your identity before processing a privacy request.
To submit a privacy-related request, contact us using the details in the Contact Us section below.
Our website is not specifically directed toward children under the age of 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization where required by law.
If you believe a child has provided personal information through our website inappropriately, please contact us so we can review the matter and take appropriate steps.
This section does not limit the pharmacy’s ability to provide lawful pharmacy services to minors or to process information through a parent, guardian, or authorized representative as permitted by law.
Our website may contain links to third-party websites, patient service platforms, payment services, maps, or other external resources.
These third parties may have their own privacy policies and information-handling practices. Rite Care Pharmacy does not control the privacy practices of independent third-party websites and is not responsible for their content or policies.
We encourage you to review the privacy policy of any third-party service before submitting personal or health-related information through it.
If you contact us by email or through a website form, we may use the contact information you provide to respond to your inquiry or follow up on your request.
Standard email may not be a secure method for transmitting sensitive medical information. Please do not include detailed prescription information, insurance details, or other sensitive health information in an ordinary email unless our pharmacy has instructed you to use that method.
If we offer optional marketing communications, you may opt out using the unsubscribe instructions provided or by contacting us. Opting out of marketing messages will not prevent us from sending essential service-related communications where permitted by law.
Some web browsers offer a “Do Not Track” setting. Because there is no universally accepted standard for responding to this signal, our website may not respond to all such signals.
If advertising, analytics, or other tracking technologies are enabled on our website, their use should be reviewed to ensure that it complies with applicable privacy laws and any special restrictions relating to health information.
We do not intend for this statement to authorize the use of tracking technologies in ways that violate applicable law or our obligations concerning protected health information.
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, information-handling practices, or legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice or obtain consent.
We encourage you to review this page periodically to remain informed about our privacy practices.
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact Rite Care Pharmacy.
Rite Care Pharmacy
For requests concerning protected health information, please contact the pharmacy and ask about the appropriate process for submitting your request.